So I do think they have influence and that Tidal’s developers would absolutely take a phone call from them. The kind of customer that will pay for a premium level of Tidal. In fact, they bring the kind of customer who Tidal is trying to reach - folks who care a lot about audio fidelity. I’ll leave it to you to figure out who does pay money to Tidal. Sonos pays no money to Tidal, therefore Sonos has no influence on them. But I’d sure love to hear that they are in contact with the developers at Tidal to try to get it resolved, because in the end it make the Sonos product (and Tidal itself) less usable. I agree that Sonos probably can’t fix this by themselves. I don’t have Tidal so cannot take a look myself. You should be able to go into the Tidal app and confirm this for yourself. Sonos cannot possibly judge whether or how this should be consolidated, and would be criticised if they attempted it. If I understand post correctly, the three versions are on the Tidal service itself, irrespective of the platform being used - it is not specific to Sonos. I also can’t envisage Tidal asking the Sonos devs to do the work to clean up their data for them. That API is presumably the same for all the Music services that we see in the Sonos App, so I don’t see how the Tidal Support Staff can deny ownership of the issue, as it’s clearly their data that they are feeding into the Sonos environment - it’s surely a case that Tidal need to clean up their data-feed, as I can’t personally see the Sonos devs wanting to interfere with their data in any way, shape, or form. It’s a case that Sonos publish an API for all developers, including the Tidal devs to access/use and add their services to Sonos. But I do think it really clutters up the interface, seeing album after album appearing two or three times. I agree that it probably doesn’t matter which of the three I listen to in terms of what I can hear. (Otherwise, I suspect Tidal’s customer service will just point a finger at Sonos and nothing will get fixed.) That way, I could contact Tidal and point them to a post from Sonos so they understand the issue. I do wish Sonos could definitively chime in on why this is happening. Those all sound like very credible theories. (I realize this is probably Tidal’s issue, but since it makes it harder to use Sonos, it would be great if Sonos could pressure Tidal to fix - or at least tell us what is broken so that Tidal users like myself could approach Tidal to fix!). Perhaps, that’s why Sonos shows it like it is three different albums? Maybe each one sound a bit different? I’m curious if Sonos or Tidal has addressed why this is happening. So one possibility is that Tidal, behind the scenes, has three different steam types available for this same album. On Tidal, this album is listed as “Master” quality. But in the Sonos app, it lists three times, and each one looks identical:Ĭlicking on them, there is no difference in track listing. So I figured I’d ask again! As an example, if I go into the Tidal Android app or the Tidal desktop app and look up Elvis Costello’s King of America, it is listed exactly one time. I see this question was posted over a year ago, but no one seemed to know the answer (unless I missed it?).
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